Jerry H Xpm

To talk to a rep

I put Cardone reman cv axles on my 2008 Subaru outback and they lasted a little over a year and a half and are bad are the new ones any better
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Preferred solution: Information

User's recommendation: Don’t know

Anonymous
map-marker Mississauga, Ontario

Defective Parts

Had a rack and pinion installed in my 2006 GMC Envoy .The part was supplied from RPG in Whitby Ontario and the part manufacturer was Cardone Industries. Less than a year later the part failed the part was covered under warranty but not the labor.

I had to pay over $600 again to have a rack installed withanother front end alignment . Less Than 3 weeks later and 700 km the replacement rack again from Cardone Industries failed .

This time parts and labor were covered under warranty Cardone Industries refuses to answer any emails that I have sent them . They offer poor products and even worse customer service stay away from Cardone Industries

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User's recommendation: Stay away from any Cardone industry parts

Car D Ylu

Bad & Misleading So Called Remanufactured Parts

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This used to be a good company. That was 30 years + ago. After several years of receiving parts that were not even glass beaded or cleaned and especially bad bearing in water pumps and power steering pumps i am done with this company that does not re-manufacture the parts as they claim.You change out old bearings no matter what condition you think they are in. You do not just clean and paint a product to make it look new and sell it as re-manufactured. BS! Never Again will i purchase Cardone. I think the rest of the mechanic world knows this by now anyway.
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Preferred solution: Nothing. I have wasted enough time buying Carodne Products.

User's recommendation: NEVER! DO NOT LEARN THE HARD WAY!

Brighton Jea

Defective part

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I ordered 2 CV axles for a 2006 chevy 1500, after receiving and installing them, 3 days later I saw grease under my fenders. After inspection found both cv axle boots torn and flinging grease, also cause a horrible vibration in 4wd.

Boots were soft rubber junk. They could easily tear just from DD. I Didn't even bother trying to warranty or return, after I bought a better brand one. I would hope CV axles would last more than 3 days, but I should have known better.

I read reviews beforehand. It was mixed, I do know though there CV axles are junk.

Would never buy anything from them again. Listen to the bad reviews, this company just sells "rebuilt"Junk.

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Loss:
$180
Cons:
  • Junk parts labeled as rebuilt or new

Preferred solution: Nothing

User's recommendation: Junk parts do not buy

Kadir Ymu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer service

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I called to check availability. On hold 20 minutes. Sent email at 11am. 3 hours later tech send response asking for same info listed in my email. I responded and waited. One hour before end of day I sent another email stating my customer was asking for info. The next day I finally get response of no availability for reman of my core. I'm sure this is why we don't stock Cardone at our store anymore. Tech services needs to be fired and replaced with better people. Will never try to use these suck holes again. Signed 24 year parts man
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Loss:
$1500
Cons:
  • Poor customer service

Preferred solution: Apology

User's recommendation: Stay away

Brian L Rea
map-marker Cedar Hill, Texas

3rd. rack and everytime i relace i eat another alignment @***.00

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They are without a doubt the worst rebuild source out there. Avoid like the plague. They leak, they don't last a year. Big deal, they give a lifetime warranty. I don't need the practice and to be replacing this every year or sooner. This last one lasted 3 months. And every time I have to have an alignment done @***.00 ea. I would rather be refunded and try another source. JUST MY TWO CENTS.
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Loss:
$207

Preferred solution: Let the company propose a solution

User's recommendation: Dont bother with this company.

3 comments
Guest

Just wrote company with same issue . Failed rack from Cardone Under warranty but paid 600 for labour to re and re and alignment I hope I get some money back and this rack doesnt fail I am on pension and cant afford tossing money out the window

Guest
reply icon Replying to comment of Guest-2387806

oh just put in the 4th. rack.

leak like *** pure junk. after a few months ill end up buying another brand. ya life time warranty means you get 3 replacements. the store felt bad and gave me the 4th..

but after thinking about i did go get one from another advanced auto.

so that makes 5 racks to date and everyone cost me 100. alignment.

Guest

Yep i put a rack on my cobalt 8 months later 3 days before christmas and it failed

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Bill Azo
map-marker Yucaipa, California

I am wry happy

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2005 Jeep Wrangler 6 speed trans. I sent my engine computer to Cardone for rebuilding. My Jeep was undriveable as soon as it warmed up. False codes gauges went to zero at times. Stopped running and no restart until cooled off. No one wanted to repair this computer. Jeep was out of stock for months. It took 2 tries with Cardines R and R department and 3 months but it is fixed and No more problems. Thanks Cardone !!!
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User's recommendation: Stay on top of your order!!

Anonymous
map-marker Tampa, Florida

Distributor for my car

The distributor is listed with a cardone number. Many auto parts companies sell cardone parts but the distributor is not rebuilt anymore. I have over 50. In shipping and return fees to rock auto and now I can't get the part. 1988 Nissan distributor (Hitachi) cardone number 311021. Now I have to wait to get a ride or can't go Thank you Edward Bedrosian 7/5/2020
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1 comment
Guest

I need for 200sx & looks like Cardone has bad reviews on DISTRIBUTORS

Anonymous
map-marker Tampa, Florida

Distributor for my car

I filled out the complaint and still no reply, all I need is the distributor
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User's recommendation: Never had a problem before but now service is poor

Anonymous

Bad parts

I have replaced the booster master cly. on my silverado pu with cardone parts more than 2 times. Every time nothing but trouble, I replaced brake booster, master cly. calipers, pads everything. Less than 10.000 mi. Now Im going to have to do it again. I would have been better off with the high priced AC delco. I would have saved a lot of trouble and money. Ive been fixing autos sence 1975. Never before have I seen sutch poor woorkmanship. They may warranty the booster master cly. but that does not help with the damage to the rest of the brakeing system or compensate me for my time and trouble
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Loss:
$500
Pros:
  • If i could give you zero stars i totally would
Cons:
  • Disappointed no quality control
  • Several times on same car
  • Replacing same part 3 times scrap metal quality

Preferred solution: Let the company propose a solution

User's recommendation: Dont buy the stuff its junk.

Anonymous
map-marker Jal, New Mexico

Partnumber 20327

I would like to talk to somebody my number 415532****
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Kelvin G Uch

Need struts for 2008 Lexus GS460

Just was on hold for so long that I hung up needed struts for 08 GS 460 Lexus and didn't get no answer.
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Preferred solution: Do the GS 350 struts fit on a GS 460 2008

Anonymous
map-marker Towson, Maryland

Need struts for 2008 Lexus GS460

never let me see the product that I was looking for. online.
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Phillip w Zkn

Disappointed and pissed.

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Bought a cardone rack n pinion for a 2007 Chevy Silverado lt 4x4. Installed n was fine for 4 days use time. Customer called n had to do a road call, had a leak at center area, got to breakdown n found leak had no idea why. This was supposedly an exact fit unit, come to find out that the shorter fluid transfer tube was such an arch that when bolted up it hit the bottom steel plate that is bolted to oil pan for protection. Pinched area above o ring n cracked it. Had to drop unit pull steer tube, go to hydraulic shop where they cut recrimped new tube end then braze or silver soldier it. Reassembled n should be complete. Exact fit my #ss.
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Loss:
$50
Cons:
  • Replaced the same part twice
Reason of review:
Incorrect tube apllication

Preferred solution: Send me another short steer tube

Featured
Taylorp R
map-marker Philadelphia, Pennsylvania

Lacking in quality control

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Cardone Industries - Lacking in quality control
Cardone Industries - Lacking in quality control - Image 2
Updated by user Apr 22, 2019

I was incorrect on the my statement referring to the price i paid for this cv axle. It was not $200.

It was only $120.

$200 was what i paid for both axles. Since i replace in pairs.

Original review Apr 22, 2019
Bought a reman cv axle for my ford Taurus for $200. The carrier bearing for the inner shaft was installed backwards. Making it impossible to bolt up. I was going to wait until i actually got ahold of them before i made an internet compliant. But at this point, i only want my money back, because if this product made it all the way to me without anyone noticing it was assembled wrong... i dont want any of their products in my vehicle's.
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1 comment
Guest

their carb kits turn your carburetor into a fountain!

Anonymous
map-marker Maitland, Florida

Buy dealer items

the steering rack that I bought. the steering rack that I bought the tube went high up into the air and contacted the bottom of the oil pan. they're for crushing the tube and splitting it where it went into the rack. all I want is a new short tube that goes on a to 21036 steering rack. my phone number is 727-458-****. thank you.
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Reason of review:
Bad quality

About

Summary

Cardone Industries is a large provider of remanufactured and new automotive parts. The company was founded in 1970. Its headquarters is based in Philadelphia, Pennsylvania, USA. Cardone Industries offers a broad range of remanufactured and new automotive parts and accessories. There are fuel/air systems, brakes, motors, pumps, electronics, and many more. The company has several product lines: A1 Cardone Remanufactured, Cardone Ultra Premium Reman, Cardone Select New, and Cardone Service Plus. There are Cardone warehouses in Los Angeles, Dallas, Edmonton, Toronto, and Harlingen. The company has more than 5000 employees. CARDONE Industries business hours are as follows: Monday – Friday from 8 a.m. to 5 p.m. EST.

Cardone Industries reviews and complaints

Cardone Industries is ranked 167 out of 1162 in Auto Parts and Accessories category

Area Served

Canada, USA, Worldwide

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